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Frequently asked questions

1. Where can I get litter picking equipment from?

• If you need any litter picking equipment please first register your interest to become a ‘Street Champion’. It takes about 5 minutes to complete and essentially registers your litter concerns to the council. They do not email or summon you to do anything, but it means you can access the councils free litter picking equipment supplies. Sign up using the link here: https://www.salford.gov.uk/bins-and-recycling/salford-street-champions.

• You should then be able to email your local neighbourhood manager depending on where you live and tell them you need a bag hoop, litter picker and bin bags. They can also arrange for bin men to collect full bags of collected litter if you let them know where. The emails can be found on the image attached. If you feel your email is not being fulfilled or you want equipment quicker you can pick up the equipment from one of us. Please appreciate we are all volunteers who work full-time so getting resources to you may take time.

Who you email regarding litter issues (or anything local)

Here are the details you need:

The contact details for above managers follow the format firstname.surname@salford.gov.uk

2. Where do I put bags when full?

• The council say aim to put all bin bags next to a council street bin as these are all mapped. If there is not one nearby, tell the council the closest address or nearest feature e.g. big bill board.

How can I report issues of litter and fly tipping?

• The following links will aid you in reporting the issues.  https://www.salford.gov.uk/report-it/

To find your local councillor details:https://sccdemocracy.salford.gov.uk/mgMemberIndex.aspx?FN=WARD&VW=LIST&PIC=0

For neighbourhood management details go to: https://www.salford.gov.uk/people-communities-and-local-information/my-local-community/neighbourhood-areas/ and click on your area under ‘my local community’ and click on ‘contact us’

 

3. How do I go about organising my own event?

You should inform the council of your community clean up, tell them how much equipment you need and when for. They will arrange drop off and collection with you. Organise this by entering your event details on the link below: https://www.salford.gov.uk/bins-and-recycling/community-clean-ups/ You will need bin bags and litter picks, bag hoops are optional. Let the council know if the pick up point for the bags and equipment is different to the drop off location. Please let us know if you have any issues and we would be happy to help. We always advise avoiding dog poop not in bags, broken glass and any needles. All these should be reported to the council to dispose of correctly. Or you could ask us to post an event on the Facebook page!

 

4. How can I get involved?

You can turn up to one of our litter picking events, get your own litter picking equipment to clean your local area individually or arrange your own community clean up.

Where can I find out about events?

All events will be posted on the Facebook page and we try to keep the website events page updated, but due to working full time we sometimes don’t have time to do this. www.salfordlitterheroes.com Please let us know you would like to be added to the mailing list, we only email when we add new events to the website

How do I adopt a street?

If you haven’t already, please let us know the name and street you would like to be added to our ‘adopt a street’ map on our website: https://www.salfordlitterheroes.com/adopt-a-street

Your name and street will be added to the map ASAP if you have already mentioned/when you mentioned. Please not this may take some time us volunteers all work full-time. If you need any litter picking equipment please first register your interest to become a ‘Street Champion’. It takes about 5 minutes to complete and essentially registers your litter concerns to the council. They do not email or summon you to do anything, but in means you can access the councils free litter picking equipment supplies. Sign up using the link here: https://www.salford.gov.uk/bins.../salford-street-champions.

You should then be able to email your local neighbourhood manager depending on where you live and tell them you need a bag hoop, litter picker and bin bags. They can also arrange for bin men to collect full bags of collected litter if you let them know where. The emails can be found on the image attached. If you feel your email is not being fulfilled or you want equipment quicker you can pick up the equipment from one of us. Please appreciate we are all volunteers who work full-time so getting resources to you may take time.

You can also donate to our equipment fund here 

5. How to I report issues? Suggestions are listed below

 

A) Report via the Council's website: Report it • Salford City Council

B) Report via tweeting @salfordcchelp

C) Email your local councilor 

 

OR D)

If a landowner is not cleaning fly tipping off their land and the issue long-term follow the following process:

submit an online report to the Planning Enforcement team at https://www.salford.gov.uk/planning-building-and-regeneration/planning-applications/report-the-breaking-of-planning-rules/  and ask them to arrange for the landowner to:

 

  1. Remove the accumulation of controlled waste and litter deposited on the land.

  2. Introduce a maintenance and cleansing schedule on the land and remove any further accumulations of controlled waste and litter on a regular basis commensurate with the condition of the land upon inspection.

  3. Inspect the land for accumulations of controlled waste and litter on a monthly basis and ensure that any maintenance and cleansing schedule is complied with and any controlled waste and litter is removed on a regular basis (being at least once every month) if required.